Management Development
>
Conducting Team Meetings
>
Conflict Management
>
Introduction to Management
>
Managing Diversity
>
People Skills for Managers
>
Presentation & Performance
Workshop
>
Project Management
>
Stress Management
>
Successful Appraising
>
Time Management
>
Train the Trainer
- City & Guilds 7302
>
SENIOR MANAGEMENT
WORKSHOP
Personal Development (Soft Skills)
>
Assertiveness Skills
>
Call Handling
>
Communication Skills
>
Delegation & Confidence Skills
>
Motivation in the Workplace
>
On Job Coaching Skills
>
Quality & Customer Care
>
Report Writing
>
Team Leadership
>
Telephone Techniques
Customer Care
>
Customer Care Training
>
Managing Your Customers
>
Ongoing Care Techniques
Sales
>
Introduction to Sales
>
Managing Your Customers
>
Negotiation Skills
>
Sales Techniques (Advanced)
Human Resources
>
Advertising
>
Handling Disciplinaries
>
HR Administration
>
Induction Training
>
Introducing Employment Law
>
Recruitment & Selection
>
Redundancy
>
Successful Appraising
personal development courses
