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How may we help?
Our team of Quality, Security and Training consultants are experienced at helping organisations of all sizes to achieve their accreditation goals.
If you would like to find out how we could help you, please contact us.
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“I cannot find any fault with Total Training. The service was brilliant. All questions or queries were answered quickly. Overall Fabulous!”
Trevor Whitehouse, Managing Director. National Clamps




Conflict Management Training
Conflict Management Training – City & Guilds 1884 Certificate in Conflict Management
Conflict Management training directly addresses the issue of dealing professionally with violent or aggressive people in the workplace.
In both our professional and personal lives we can encounter tense or confrontational situations which require immediate action or we risk the problem escalating.
When you have been taught to recognise and act accordingly at times of conflict, you will find you are able to calm and influence the outcome.
Attending this training course and achieving the certificate will give you the confidence to be in control during conflict. You will learn to manage yourself as well as others in order to gain an agreeable conclusion.
As a leading training provider within the Security Industry for the past 12 years, our experience and knowledge is first class. Our training staff are qualified in delivering Conflict Management training specifically within security, and have trained within the blue chip organisations.
Other industries now require Conflict Management training and skills, which with our security background makes us at Total Training Consultancy Limited, unique.
Why choose us?
CONFLICT CAN AFFECT US ALL, LET US MANAGE IT WITH YOU
Click here for the course outline